Zoom audio problems on Surface Laptop – Microsoft Community.What to Do When Your Zoom Audio Isn’t Working
Before you attempt anything more complicated, make sure everything is connected securely. If not, take a look at the second fix below. So you should update the audio driver to see if it fixes your problem.
There are two ways to get the correct drivers for your sound card: manually or automatically. To update the audio driver manually, you can go to the official website of your device manufacturer, find the driver corresponding with your specific flavor of Windows version for example, Windows 64 bit and download it manually. Driver Easy will automatically recognize your system and find the correct drivers for your exact audio device, and your Windows version, and it will download and install them correctly:.
So does the driver update get your Zoom audio back on track? If not, there are a few more fixes to try. You need to configure the sound settings on your computer properly before Zoom can access your speaker and microphone. An out-of-date operating system might trigger various weird issues including Zoom sound not working. For better performance and stability of Windows, make sure you check for the updates regularly.
Once done, restart your computer for the changes to take full effect, and you should be hearing the sound on Zoom normally. Have further questions or suggestions? Please feel free to share your comment below.
That can help cut down on background noise, too. You may also need to ask people to mute one at a time so you can isolate the issue and have the person who is causing the audio issue fix it. If after troubleshooting your audio on your computer you still can’t get it to work, the phone audio option is a great alternative.
In the Zoom window on your computer, select the caret next to the speaker. Select the Phone Call tab and follow the instructions to call into the meeting call one of the numbers listed, then enter your meeting ID and then your participant ID.
If you don’t see the phone call option, it’s because the host doesn’t have the correct paid account level or the audio plan add-on to enable that, or they might not have allowed participants to join by telephone. More Button Icon Circle with three horizontal dots. It indicates a way to see more nav menu items inside the site menu by triggering the side menu to open and close. Smart Home. Social Media. Devon Delfino.
Share icon An curved arrow pointing right. Twitter icon A stylized bird with an open mouth, tweeting. Twitter LinkedIn icon The word “in”. LinkedIn Fliboard icon A stylized letter F. Flipboard Link icon An image of a chain link. It symobilizes a website link url. Copy Link. If your Zoom audio isn’t working, there are many possible reasons, like a muted mic or forgetting to join the meeting with your audio on.
You can do a quick audio test during a meeting to make sure your speaker and mic are working properly. If your audio quality is low, you may want to check that you’re suppressing background noise and your audio levels are high enough to be heard.
Zoom not connecting to audio on laptop – zoom not connecting to audio on laptop:. How to troubleshoot when your Zoom audio isn’t working during a meeting
You will not be able to recover removed apps, and will need to manually reinstall these apps later. I had done the diagnostics and updates before posting. I’m currently doing everything shy of the Fresh Start, which sounds scary. I’ll let you know if it’s all helped. I have the same issue with my Surface laptop that I just got 2 weeks ago. When I join a Zoom meeting everyone else hears an echo.
If I join the Zoom audio via my phone there is no echo. I’m more than a little frustrated because for the money I spent on this computer I should be able to do basic things like use Zoom! I have tried the things mentioned in the article from Zoom and the items below mentioned by StevenK except for the fresh start since this computer is just 2 weeks old, I don’t think I should have to do that! Thanks, Allison. I was just about to write to Steven, but he’ll probably see this here.
I tried all the steps he suggested other than the Fresh Start, and nothing has worked. I don’t use a docking station, so I doubt that has anything to do with anything. This problem surfaced pun intended this week. When I use the Surface Laptop’s built in microphone and speakers and someone else speaks, Zoom picks up that audio from my speaker and loops it.
Zoom thinks I’m speaking and cuts off my colleagues. They hear themselves echoing through my Surface. I hear them as broken up. I’ve been through all the audio settings in Windows 10 and Zoom and cannot fix. It seems like it can’t be a Zoom problem, because Zoom must have worked through this issue that literally every person who isn’t using an external mic or headset has. Please let me know if you know how to fix this.
I recently bought a Surface Laptop and am having the same issues. Clearly this is something that Microsoft has to fix. The Surface product line needs to work with all video conferencing platforms beyond Teams. Please fix this or I’ll be forced to buy competitors products. Our entire agency works with Surfaces at the moment.
Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Make sure also that Always Mute My Microphone is disabled. Step 2: Open Zoom and tap Settings at the bottom right screen. That said, the steps below show how iMyFone Fixppo — an iOS solution tool — may be used to fix Zoom audio connection in addition to other possible issues with an iOS device. Step 2: Open the app and select Standard Mode.
Step 3: Connect your device to your PC and click Next. Make sure your iOS device is unlocked before clicking Next. If your zoom audio is not working, this post has explained to you ways to can fix the issue by making certain settings on your device and Zoom. If the Zoom no audio problem persists on your iOS device, you may want to consider fixing the problem with Fixppo. Product-related questions?
Zoom Audio Not Working? Fix it Now! Brandon Eldred July 30, Updated: November 15, So, switch to another microphone. Step 1: Launch Zoom and select the Settings option from the drop-down menu in the top right corner. Step 2: Go to the Audio button on the left side and then select the connected Microphone from the drop-down menu under the Microsoft section.
After that, tick all boxes except Mute my microphone when joining a meeting. Do you encounter the Zoom microphone not working error during use? Various factors can attribute to it. You can view the possible causes and fixes in this post. So, perform the following steps to permit to access the microphone. Step 3: Switch to the Microphone tab on the left side and find the Let apps use my microphone on the right side. Then, enable the setting by sliding the toggle switch to the right.
Step 1: Open Zoom and go to the Settings page. Step 2: Choose Audio and then Advanced on the right side. Then, change the default settings that are in the Audio Processing section to Moderate. Step 1: Click the Windows icon on the taskbar and then click the gear icon referring to Windows Settings.